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Lake Oswego

Bakery & Coffee Team Member

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Job Description:

Provides excellent customer service while serving and selling the highest quality baked goods and coffee/espresso beverages.

Responsibilities & Duties:

  • Give every customer immediate and undivided attention; provide excellent customer service.
  • Ensure that food quality, quantity; freshness and presentation meet all company standards.
  • Fill bakery cases with product received from local bakeries.
  • Make espresso beverages for customers as ordered.
  • Maintain accurate retail pricing and signage for all products.
  • Keep department supplies filled and maintained.
  • Order product from vendors when appropriate.
  • Keep all cases, floors and shelves clean.
  • Sample department products to customers.
  • Be aware of new products and their placement.
  • Properly package and wrap products for retail sale.
  • Maintain a safe, clean and well-organized working and shopping environment.
  • Help cross-merchandise product with other departments.


  •  Ability to work well within a team
  • Desire to learn
  • Ability to communicate effectively and positively with customers and other associates
  • Must have valid Oregon Food Handler card
  • Successful experience working in a retail environment
  • Able to meet physical requirements of the job
  • Must have a passion for food and people
  • Ability to work in a fast paced environment, with a sense of urgency
  • Excellent customer service
  • Is available for flexible scheduling to meet the needs of the department
  • Position requires regular and reliable attendance

Physical Demands:

  • Stand for long periods of time
  • Proper use of a box cutter, knives, and other department devices
  • Lift and/or move up to 40 pounds
  • Bending, stooping, and climbing

Work Environment:

  • Exposure to temperature variations and wet conditions
  • May walk and work on uneven surfaces
  • Requires reaching above and below shoulder height
  • Some exposure to dust, gas, fumes, and chemicals
  • May need to use a ladder or stool to reach product or supplies
  • Exposure to continuous background and occasional noise
  • Walking surfaces are sometimes slick
  • Repetitive stretching and lifting required
  • Any item over 40 pounds requires a team lift