Bakery Team Member

Responsibilities and Duties
  •  Give every customer immediate and undivided attention; provide excellent customer service
  • Follow through on all customer questions and requests
  • Keep department supplies filled and maintained
  • Ordering product from vendors when appropriate
  • Ensure that food quality, quantity; freshness and presentation meet all company standards
  • Keep all cases, floors and shelves clean
  • Understand why our products are different than conventional stores, and be able to communicate the differences to customers
  • Maintain accurate retail pricing and signage
  • Sample department products to customers
  • Be aware of new products and their placement
  • Maintain safe, clean and well-organized working and shopping environment
  • Document product transfers, waste and spoilage using appropriate forms
  • Properly package and wrap products for retail sale
  • Help cross-merchandise product with other departments
  • Accept and process product from receiver


  • Ability to work well within a team
  • Desire to learn
  • Ability to communicate effectively to customers and other associates
  • Strong basic math skill
  • Must have valid Oregon Food Handler card
  • Successful experience working in a retail environment
  • Able to meet physical requirements of the job
  • Must have a passion for food and people
  • Ability to work in a fast paced environment, with a sense of urgency
  • Basic knowledge of ingredient information and nutrient facts for bakery and coffee products
  • Must be outgoing, and have excellent communication skills
  • Excellent customer service
  • Must be self-motivated and solution-oriented
  • Is available for flexible scheduling to meet the needs of the department
  • Strong demonstrated merchandising skills
  • Ability to interact with a diverse group of individuals

Physical Demands:

  •  Stand for long periods of time
  • Proper use of a box cutter, knives, and other department devices
  • Lift and/or move up to 40 pounds
  • Bending, stooping, and climbing
Work Environment:
  •  Exposure to temperature variations and wet conditions
  • May walk and work on uneven surfaces
  • Requires reaching above and below shoulder height
  • Some exposure to dust, gas, fumes, and chemicals
  • May need to use a ladder or stool to reach product or supplies
  • Exposure to continuous background and occasional noise
  • Walking surfaces are sometimes slick
  • Repetitive stretching and lifting required
  • Any item over 40 pounds requires a team lift

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