Floral Designer

Position Summary:

Great customer service and retail experience needed. In shop work includes customer service, answering phones, taking floral orders, flower cleaning & processing, custom floral design (for Designers), stocking, empty trash, general cleaning & other projects.  Out of shop work includes floral deliveries and set up.  Must be able to lift a minimum of 15 up to 40 pounds.

Responsibilities & Duties:
  • Give every customer immediate and undivided attention.
  • Process/clean flowers for sale.
  • Follow through on all customer questions and requests.
  • Keep department supplies filled and maintained.
  • Maintain accurate retail pricing and signage.
  • Keep all cases and shelves clean, well-stocked, and properly rotated.
  • Document product transfers, waste and spoilage using appropriate forms.
  • Practice safe use and maintenance of all tools and equipment.
  • Wash containers and tools when necessary.
  • Maintain a safe and clean department.
  • Answer telephones with proper etiquette when time permits.
  • Timely delivery of floral orders and set up of arrangements when needed.
  • Regular attendance is essential.

Experience:

  • Excellent customer service skills.
  • Prior floral shop experience a plus. 
  • Floral designers must have 5+ years design experience in a retail floral setting.

Qualifications:

  • Ability to work well within a team
  • Desire to learn
  • Ability to communicate effectively to customers and other associates
  • Strong basic math skills
  • Successful experience working in a retail environment
  • Able to meet physical requirements of the job
  • Ability to work in a fast paced environment with a sense of urgency
  • Must be outgoing, and have excellent communication skills
  • Excellent customer service
  • Must be self-motivated and solution oriented
  • Must be available for flexible scheduling to meet the needs of the department
  • Strong demonstrated merchandising skills
  • Ability to interact with a diverse group of individuals
  • Floral designers must have 5+ years floral design background.
  • Valid driver’s license with a clean driving record.

Physical Demand:

  • Ability to stand for long periods of time
  • Proper use of a box cutter, knives, and other department devices
  • Ability to lift and/or move up to 40 pounds
  • Bending, stooping, and climbing
  • Ability to work both indoors and outdoors in varying temperatures.

Work Environment:

  • Exposure to temperature variations and wet conditions
  • May walk and work on uneven surfaces
  • Requires reaching above and below shoulder height
  • Some exposure to dust, gas, fumes, and chemicals
  • May need to use a ladder or stool to reach product or supplies
  • Exposure to continuous background and occasional noise
  • Walking surfaces are sometimes slick
  • Repetitive stretching and lifting required
  • Any item over 40 pounds requires a team lift

 

Apply Now