Produce Team Member

Responsibilities:
  • Create an outstanding customer experience through exceptional customer service. Give every customer immediate and undivided attention
  • Follow through on all guest questions and requests
  • Ensure that food quality, freshness, and presentation meet all company standards
  • Keep department supplies filled and maintained
  • Rinse and trim produce items
  • Prepare special cuts per customers request
  • Follow established food safety procedures
  • Keep all cases and shelves clean, well stocked and properly rotated
  • Organize, stock, and rotate, while continuously checking and insuring freshness and quality of products
  • Maintain accurate retail pricing and signage
  • Document department transfers, waste and spoilage using appropriate forms
  • Sample department products to customers
  • Know product availability, preparation, storage, and nutritional aspects
  • Be aware of new products and their placement
  • Maintain back stock areas and coolers
  • Practice safe use of all tools and equipment required by position
  • Know and practice proper lifting techniques
  • Properly package and wrap products for retail sale
  • Practice proper care and maintenance of all equipment
  • Help cross-merchandise product with other departments
  • Understand why our products are different than conventional stores, and be able to explain to customers
  • Accept and process product from receiver
  • Answer telephones with proper etiquette when time permits
 Qualifications:
  • ¬†Excellent customer service skills
  • Ability to work well within a team
  • Ability to communicate to customers and other associates
  • Able to meet physical job requirements
  • Must have a passion for food and people
  • Must be self-motivated and solution-oriented
  • Must be able to obtain a food handler’s permit
  • Is available for flexible scheduling to meet the needs of the department
  • Desire to learn

Physical Demands:

  • Stand for long periods of time
  • Interact with a diverse group of individuals
  • Lift and/or move a minimum of 15 to 50 pounds
Work Environment:
  • ¬†Exposure to temperature variations and wet conditions
  • May walk and work on uneven surfaces
  • Requires reaching above and below shoulder height
  • Some exposure to dust, gas, fumes, and chemicals
  • May need to use a ladder or stool to reach product or supplies
  • Exposure to continuous background and occasional loud noises
  • Walking surfaces are sometimes slick
  • Repetitive stretching and lifting required
  • Any item over 50 pounds requires a team lift
  • Repetitive use of hands with power grasping and fine manipulation
  • Use of ladders, box cutters and knives

 

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