SUMMARY
This is a hybrid position that will be back up for the Macadam POS Position and backup for the Macadam Receiving clerk.
Summary for POS position
Shares responsibility with all department team leaders for ensuring store data accuracy so our customers can enjoy a seamless shopping experience. Accuracy pertains to retail, costs, scale labels, shelf tags, weights and measures, promotional signage and front-end scans. Provides excellent customer service to associates and customers.
Summary for Receiving Clerk
Maintains strong organization of back room and receiving system. Processes designated deliveries of grocery, bulk, perishables, supplements and wellness, to ensure accountability for receiving paperwork, pricing and security of inventory. Provides excellent customer service to vendors and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Receiving & Inventory Management: Prepare storage areas for deliveries, verify and sign for incoming shipments, document discrepancies, and coordinate returns. Maintain organized backroom and storage spaces, rotate overstock, and ensure secure receiving operations.
- Vendor & Office Communication: Collaborate with vendors and buyers on overstock, price issues, and returns. Submit “not in file” items and communicate receiving discrepancies to the home office.
- File & Pricing Maintenance: Maintain accurate pricing and signage, perform file maintenance, scan verification, and report scanning errors. Assist with daily pricing updates and software maintenance.
- Technical Support: Serve as first-line support for in-house systems (e.g., BR Data), install updates, and act as liaison between the store and main office.
- Customer Service & Floor Support: Assist customers and provide backup to other departments as needed. Handle special orders and ensure proper product matching.
- General Duties: Practice safety, care for equipment, support scheduled inventories, and demonstrate regular, reliable attendance. Cross-trained to support both receiving and store operations.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, the individual must be able to multi-task and work at different paces, meet deadlines, and have reliable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent customer service skills and a positive attitude
- Ability to collaborate and lead as well as be self-directed
- Ability to manage multiple assignments at once and meet deadlines
- Strong attention to detail and accuracy
- Ability to learn basic knowledge of all products carried in the store
- Ability to follow instructions and procedures
- Effective time management skills, strong work ethic and integrity
- Able to answer customer questions in a clear and service-oriented manner
- Able to work a flexible schedule based on the needs of the department, which include working days, evenings, weekends and holidays.
EDUCATION AND EXPERIENCE
Two year of grocery experience or equivalent work experience; prior POS experience desired.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and government regulations. Ability to effectively present information to and respond to questions from other managers, store managers, vendors & customers.
MATHEMATICAL SKILLS
Strong basic math skills including the ability to add, multiply, divide, subtract and calculate percentages. Strong
knowledge of Microsoft Office application including Microsoft Word, Excel and Outlook. Ability to apply concepts such as fractions, percentages and discounts.
REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve practical problems.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting and standing for long periods of time
- Proper use of a box cutter, knives, and other department devices
- Lift and/or move up to 40 pounds
- Frequent bending, stooping, and climbing
- Frequent use of stairs
- Repetitive stretching and repetitive use of hands
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exposure to temperature variations and wet conditions
- May walk and work on uneven surfaces
- Requires reaching above and below shoulder height
- May need to use a ladder or stool to reach product, supplies, and change signage
- Exposure to continuous background noise
- Walking surfaces are sometimes slick
- Any item over 40 pounds requires a team lift